Macaroni Penguin, operated by Mac P Franchise Ltd, provides soft play facilities for children in a family-friendly environment. These Terms and Conditions govern the use of our facilities, bookings, and interactions with our business. By using our services, you agree to these Terms and Conditions.
1.1. Parents or guardians are responsible for supervising their children at all times. 1.2. Children must be accompanied by an adult while using the facility. 1.3. All users must adhere to the facility's rules, which are displayed at the premises. 1.4. We reserve the right to refuse entry or ask individuals to leave for safety or behavioral concerns.
2.1. Bookings for play sessions, parties, or events can be made online through our website or in person. 2.2. All bookings are subject to availability and confirmation. 2.3. Payments must be made in full at the time of booking unless otherwise stated. 2.4. Cancellation and refund policies:
3.1. Users must adhere to health and safety guidelines provided by Macaroni Penguin staff. 3.2. We are not responsible for any injuries sustained due to failure to follow facility rules. 3.3. It is the responsibility of parents or guardians to inform staff of any allergies or medical conditions when booking or attending events.
4.1. Personal information is collected and processed according to our Privacy Policy, which can be found on our website. 4.2. Information collected may include names, contact details, and other details necessary for bookings and attendance. 4.3. Personal data may be used for:
5.1. Macaroni Penguin is not liable for loss, damage, or theft of personal belongings while using our facilities. 5.2. We are not responsible for any injuries sustained during normal use of the facility unless caused by staff negligence.
6.1. All visitors are expected to conduct themselves respectfully and adhere to the facility’s rules. 6.2. Disruptive or unsafe behavior may result in removal from the premises without a refund.
7.1. Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. 7.2. Continued use of our website signifies acceptance of our cookie policy.
8.1. We reserve the right to update these Terms and Conditions as necessary. Changes will be communicated through our website or email.
For questions or concerns, please contact us at:
By using Macaroni Penguin facilities, you confirm that you understand and agree to these Terms and Conditions.